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“Everyday they’re helping people, and I get to make sure nothing stands in their way.”
ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.
Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.
MEET THE TEAM
Help is at the heart of everything we do at LEAP and no one knows that better than the friendly faces and voices of our invaluable Client Support Team.
Responding in real time using our Salesforce technology stack including Service Cloud, our team of attentive problem solvers act quickly and thoroughly to address inquiries and concerns, so our clients can continue to help people without missing a beat.
With space to grow your career in new and surprising directions and an impact you can see and feel with every smiling client, you’ll find plenty to discover in a dynamic team that thrive son helping people.
WHAT YOU'LL DO
Responsibilities and Duties (included but not limited to)
All training will be provided.
WHAT YOU'LL BRING
WHAT YOU'LL GET
LIFE AT LEAPLEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.
LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.
We strongly believe that personal development and career progression are at the heart of a healthy, high-performing culture and we’re committed to empowering LEAPsters with resources, ongoing support and more than 20 defined career pathways to explore. With us, your career will grow as you do, with opportunities to step into new roles, explore new departments and even work abroad.
Full Time
IT Outsourcing & Consulting
$54k-67k (estimate)
05/16/2024
07/15/2024
leap.us
JERSEY CITY, NJ
200 - 500
1992
Private
RENAN LEVY
$10M - $50M
IT Outsourcing & Consulting
LEAP is a cloud-based software that allows legal professionals to manage and store their client and matter related information.
The job skills required for Support Specialist (HelpDesk) include Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Specialist (HelpDesk). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Specialist (HelpDesk). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Specialist (HelpDesk) positions, which can be used as a reference in future career path planning. As a Support Specialist (HelpDesk), it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Specialist (HelpDesk). You can explore the career advancement for a Support Specialist (HelpDesk) below and select your interested title to get hiring information.
If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Experience as a Customer Support Specialist or similar CS role.
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